Deposits, withdrawals and account verification at Wildz

Wildz accepts deposits from 10 EUR. All deposits are processed immediately unless additional verification is required. You can only deposit using your own payment methods – third-party cards or business cards are not permitted.

When you register, you're offered a temporary account. With this, you can deposit up to 100 EUR within 72 hours while your verification is in progress. However, withdrawals are only possible after complete verification. If verification is not completed within 72 hours, your account will be locked.

• 10 EUR
• All payment methods processed immediately
• Only own payment methods permitted
• Fee-free deposits with Wildz (fees from your provider may apply)
• Temporary account: up to 100 EUR in 72 hours before verification

Wildz offers you various trusted payment methods. Depending on your country, some methods may or may not be available – check your localised payments page to see which options are enabled for you.

Withdrawals are possible from 20 EUR. Wildz normally processes all withdrawal requests within 24 hours. The exact duration depends on your payment method and your bank – bank transfers and card payments can take 1–3 banking days, whilst e-wallets often complete instantly.

Important: Withdrawals must generally be made via the same payment method you used to deposit (closed loop). This protects you from unauthorised access. If there is a valid reason for using a different method, Wildz may decide otherwise on a case-by-case basis.

• 20 EUR required
• Withdrawal request is processed within 3 days
• Wildz typically processes within 24 hours
• Withdrawals must be made using the same method as your deposit
• No withdrawal fees with Wildz

Wildz carries out identity verification to comply with laws and protect you. Verification is required during registration, before your first withdrawal, and at least every 12 months again.

For verification you must upload a copy of your ID card, passport or other valid identity document. Wildz may also request utility bills, bank statements or photos of your debit card. If you are not verified, Wildz may ask you for additional documents at any time.

• Required at registration, before withdrawal, and every 12 months
• ID or passport required
• Additional documents may be requested (invoices, bank statements)
• Re-verification after 12 months: deposits and playing blocked until confirmed
• Withdrawal remains possible even if play is restricted

Wildz checks your account at multiple points: during registration, an automatic check is carried out against fraud lists and exclusion databases; at each login, your status is verified. You are checked daily against the central German exclusion register (OASIS) – if you are registered there, your access will be blocked immediately.

Your money is protected through separate, segregated bank accounts. Should Wildz become insolvent, player balances take priority and will be returned to you – they are not part of the insolvent estate. Wildz uses SSL encryption and is certified to ISO 27001 certified.

• PEP screening (politically exposed persons) at registration
• Financial sanctions list screening (FSL)
• Daily OASIS check (German exclusion register)
• Player funds held in separate insolvency protection accounts
• ISO 27001 certification
• 2.000 EUR withdrawal

Your deposit must be wagered at least once before you can withdraw. This is a standard security rule. If you make a deposit but do not play appropriately, Wildz may check whether everything is lawful and, in extreme cases, may block your account or offset your winnings.

German regulations require that together with all other German online casinos you may deposit a maximum of 1.000 EUR per month (cross-operator limit). This limit operates through a central database (LUGAS). You cannot increase this limit – it is binding. Increases or removals of other limits require a 7-day waiting period.

• Deposit must be wagered at least once
• 1.000 EUR monthly cross-operator limit (non-increasable)
• Wildz checks the use of your deposit
• If unused, winnings may be offset or account blocked
• Limit increase requires 7-day waiting period
• Limit reduction is effective immediately

If Wildz delays your withdrawal, they often request additional evidence. This is a security procedure. For withdrawals over 2.000 EUR, enhanced verification is carried out automatically – this can take several days. If you have questions about whether your withdrawal is progressing normally, contact customer service: [email protected] or live chat. Fees are generally not charged. If your own payment provider deducts exchange fees before deposit, the player bears this cost.

• 2.000 EUR: enhanced KYC
• Wildz processes within 24 hours, your bank may take 1–3 days
• Currency exchange fees are borne by the player before deposit
• For questions: [email protected] or live chat 24/7
• Fee-free deposits and withdrawals with Wildz